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Our customer’s satisfaction is most important for us. If you are not happy or satisfied with our services, we will return your money. Our refund policy offers 100% money back guarantee for anyone who is not satisfied with our services.
● Write an email on the contact id which is listed on the contact page,
● Write the email with the subject line “Refund claim",
● In the body of email describe why you are not satisfied with our services,
● Do not forget to mention the following details in the body,
# sales person’s name,
# reference ID.
Your request for refund will be looked upon as soon as possible, however 3 days time must be given to us to look into the matter. You will be refunded the money if the reason for demanding the refund is genuine.
1.The client must agree to allow us take at least 3 days for looking into the matter,
2.The client must be willing to co operate with our investigation team and to allow our technicians the permission to finish their investigation. He/she must also be willing to grant access to their pc, peripherals or whatever needed.
3.The client should do everything as suggested by our technicians for the purpose of troubleshooting the problem, if in case remote access to their peripherals, pc or devices is not appropriate for the purpose it was asked for.
4.The client must own the rights to all software packages installed on their devices.
5.The client’s reason of not being satisfied is found to be genuine.
6. The problem must not have occurred because of modifications done at our client’s end.
The refund policy is valid only if all the above conditions are met. We reserve right to dismiss the application of refund in any case where these conditions are not met or the client is found guilty of the problem that caused him to ask for refund.